Paralegal – Personal Injury

Contract: Permanent
Salary: £23132
Office base: Wigan, WN3 5BA – hybird working available after a period of training
Hours: 35 hours per week, Monday to Friday, 9am to 5pm

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Are you passionate about Personal Injury law and delivering exceptional client service?
Do you thrive in a fast‑paced environment where attention to detail truly matters?
Would you like to work for a Sunday Times Best Place to Work law firm that values your growth and professional development?

If yes, then this could be the perfect opportunity for you!

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The Role

As a Paralegal in our Personal Injury Department, you will support solicitors in managing a varied personal injury caseload. You’ll play a key part in progressing client matters effectively, maintaining excellent client care, and ensuring cases are handled efficiently from instruction to completion.

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Key Responsibilities

• Advise and communicate with clients via telephone, email and written correspondence
• Prepare funding documents and assist with file opening
• Request, chase and review medical records
• Draft instructions to experts and counsel
• Arrange and attend conferences, taking accurate and detailed notes
• Draft letters of claim, witness statements and schedules of loss
• Prepare court applications and other legal documents
• Create electronic bundles for conferences, hearings and trials
• Maintain accurate time recording and support the department in meeting chargeable hour targets
• Use the case management system daily to work efficiently and paperlessly
• Ensure compliance with GDPR, firm policies and regulatory requirements
• Support colleagues where needed, including administrative duties and telephone cover
• Assist with departmental promotion through social media and other channels

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About You

We welcome applicants with a wide range of strengths, lived experiences and thinking styles.
We are happy to discuss workplace adjustments or tailored support to help you perform at your best.

We’re looking for someone who can:

• Show a genuine interest in Personal Injury law
• Work accurately and professionally, with good attention to detail
• Manage a busy workload and stay focused during challenging or fast‑paced periods
• Communicate clearly and respectfully, including over the phone
• Produce written work that is clear and well‑structured
• Work both independently and as part of a supportive team
• Feel comfortable learning and using case management systems and IT tools

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Essential Requirements

You will need:

• 5 GCSEs at grade C / 4 or above (or equivalent)
• A Law Degree (minimum 2:1)
• Strong written and verbal communication skills
• Good organisational and time‑management abilities
• Confidence using IT systems and good computer skills skills

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Desirable

It’s helpful, but not essential, if you also have:

• Previous legal work experience
• Experience using case management systems
• Experience preparing legal documents or supporting client enquiries
• An understanding of Personal Injury processes, funding options or court documentation

We also look for individuals who embody our brand values: approachable, flexible, inclusive, resilient and supportive.

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Why Stephensons?

Stephensons is an award‑winning top‑150 law firm, committed to training, development and employee wellbeing. We offer a supportive and collaborative environment where you can grow professionally while maintaining a healthy work‑life balance.

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What Can We Offer?

• Generous annual leave (increasing with service)
• Salary sacrifice pension scheme
• Early monthly pay scheme
• Life assurance
• Hybrid working
• Holiday sale & purchase scheme*
• Wellbeing package (financial, physical & mental health support)
• Free parking
• Enhanced maternity & paternity pay*
• Will writing service*
• Season ticket & travel support
• Payroll giving scheme
• Social events & clubs
• Reward & recognition schemes
• Internal referral scheme
• Retail vouchers/cashback schemes
• Free eye tests
• Cycle to work scheme

*Service‑length conditions apply.